Refund policy

30-day results guarantee

Use your EndoSculpt every day. If you do not see a difference, you have 30 days after delivery to request a return for a full refund, whether the device has been used or not.

To be eligible, please send the device back with all attachments and accessories. You will also need the receipt or proof of purchase.

To start a return, contact us at support@loganbeauty.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Who pays for return shipping

There is no restocking fee and no return handling fee. Ever.

Return shipping is free. Once we approve your return, we email you a prepaid label. Sending the device back costs you nothing, whether it arrived defective, it did not work for you, or you simply changed your mind.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions

Gift cards are non-returnable.

Cancellations

You can cancel your order for a full refund any time before it is fulfilled. Once the parcel has been dispatched, the 30-day process above applies instead.

Refunds

We will notify you once we have received and inspected your return, and let you know if the refund was approved. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at support@loganbeauty.com.